User Upload

Uploading Your Advance Directive

Create your account online and upload a PDF copy of your completed advance directive. Your advance directive must be complete, including all signatures, before it can be uploaded.

Once registered, you will receive annual reminders via email to review your advance directive and your emergency contact information. Your advance directive never expires so you are never required to update it, but you should check to make sure that your wishes have not changed. If you do need to make changes, you can complete and upload a new document at any time.

How To Upload Your Advance Directive

1

Complete your advance directive. 

Before creating your account and uploading your directive, you must have a completed copy of your advance directive in PDF format. You cannot complete the document after it has been uploaded.

Instructions for Completing Your Advance Directive

2

Enter Your Account Information

Create your account on the VADR website by entering your contact information and creating a username and password. You must have an email address to create your account online. If you don’t have an email address, submit your document via mail or fax.

Create Your Account

3

Upload Your Directive

Once your account is created, the next screen will instruct you on uploading the PDF of your completed directive. Your advance directive will need to be in PDF format before being uploaded.

4

Review & Approval

When your document is uploaded, it will be in ‘pending’ status until it is reviewed by VADR support staff. Our support team makes sure your document is complete and will notify you if there are any missing pages or signatures. Documents are only rejected if they are incomplete or improperly signed/witnessed. Once your document is approved, you will receive a confirmation letter via mail with your wallet ID card. At any time you can log into your account and check the status of your document.

Video Walkthrough: Creating Your Account

Video Walkthrough: Uploading Your Document

FAQs

How can I convert my advance directive to a PDF?

If you have a copy of your advance directive and would like to submit for registration with user upload or email submission, you will need to make sure your document is in PDF format. PDF (portable document format) is a universal file format that is compatible with all computer software and electronic medical records at hospitals.

You can always submit your document via mail or fax if you don’t have a PDF version.

Mail to:

Vermont Ethics Network

61 Elm Street

Montpelier, VT 05602

Fax: 1-802-828-2646

Converting your Advance Directive to a PDF

I submitted an advance directive in the past. Do I need to create a new account?

No. If you submitted a directive in the past and were registered, you already have an account. You would have received your log-in information (username and temporary password) with your initial confirmation letter.

Using that username and password, you can log-in to your existing account and make any necessary updates, including uploading an updated version of your advance directive if there are changes to your wishes.

If you don’t have your username and password, or aren’t sure if you were registered before, please contact Customer Support at 802-828-2909 or email . We can check to see if you have an existing account, and reset your log-in credential if needed.

 

I already have an account and want to submit an updated directive.

To upload a new directive to your existing account, please follow the instructions below:

  1. Complete your new advance directive and save a copy of the signed and witnessed document to your computer. For upload, the file must be in PDF format.
  2. Log-in to your VADR account
  3. In your account, select ‘View Document’
  4. In the dialogue window, in the line for ‘Advance Directive’, select ‘Choose File’. This will allow you to select the PDF of your new document for upload.
  5. Select your new Advance Directive for upload.
  6. Your new document will be uploaded when the green progress bar hits 100%.
  7. Your document is now uploaded and will be available in your account as soon as it is reviewed and approved by VADR support staff. Until it is approved, your document will be in pending status.

Note: Uploading a new file into your account will erase the older documents. Make sure that you have all of the necessary pages included in the new file before you begin the upload process. 

If you would prefer to submit your document via mail, fax or email, please complete the VADR Administrative form and sign in Document B: Authorization to Change. Then submit your new document and administrative form to any of the following:

Mail:

Vermont Ethics Network

61 Elm Street

Montpelier, VT 05602

Fax: 802-828-2646

Email:

How long will I need to wait for my document to be reviewed and approved?

Submissions are typically reviewed within 5-7 days. You can expect know the status of your document within that timeframe. Submissions are reviewed to make sure that the document was completed properly and that all pages are present.

If your document is approved, you will receive an email notification that your directive is now available in your account. You can log in at any time to view the document.

If your document is rejected, you will receive an email that describes the reason for rejection. If you have any questions about how to correct and resubmit your directive, please contact VADR Customer Support at 802-828-2909 or email  

I'm trying to create/log in to my account and I'm stuck - can I get more support?

Yes! Visit our VADR Customer Support page to find out more about who to contact for support with your account.

Phone support is available for all Vermonters Monday-Thursday from 8:30-4:00 at 1-802-828-2909

Email support is available at