User Upload

If you have a copy of your advance directive and would like to submit for registration with user upload or email submission, you will need to make sure your document is in PDF format. PDF (portable document format) is a universal file format that is compatible with all computer software and electronic medical records at hospitals.

You can always submit your document via mail or fax if you don’t have a PDF version.

Mail to:

Vermont Ethics Network

61 Elm Street

Montpelier, VT 05602

Fax: 1-802-828-2646

Please make sure that all the pages of your directive are included in the PDF. When scanning, use the multi-page function of the scanner to ensure that all pages are in one PDF.

Converting your Advance Directive to a PDF

No. If you submitted a directive in the past and were registered, you already have an account. You would have received your log-in information (username and temporary password) with your initial confirmation letter.

Using that username and password, you can log-in to your existing account and make any necessary updates, including uploading an updated version of your advance directive if there are changes to your wishes.

If you don’t have your username and password, or aren’t sure if you were registered before, please contact Customer Support at 802-828-2909 or email VADRSupport@vtethicsnetwork.org. We can check to see if you have an existing account, and reset your log-in credential if needed.

 

To upload a new directive to your existing account, please follow the instructions below:

1. Complete your new advance directive and save a copy of the signed and witnessed document to your computer. For upload, the file must be in PDF format.
2. Log-in to your VADR account
3. In your account, select ‘View Document’
4. In the dialogue window, in the line for ‘Advance Directive’, select ‘Choose File’. This will allow you to select the PDF of your new document for upload.
5. Select your new Advance Directive for upload.
6. Your new document will be uploaded when the green progress bar hits 100%.
7. Your document is now uploaded and will be available in your account as soon as it is reviewed and approved by VADR support staff. Until it is approved, your document will be in pending status.

Note: Uploading a new file into your account will erase the older documents. Make sure that you have all of the necessary pages included in the new file before you begin the upload process. 

If you would prefer to submit your document via mail, fax or email, please complete the VADR Administrative form and sign in Document B: Authorization to Change. Then submit your new document and administrative form to any of the following:

Mail:

Vermont Ethics Network

61 Elm Street

Montpelier, VT 05602

Fax: 802-828-2646

Email: VADRSupport@vtethicsnetwork.org

Submissions are typically reviewed within 5-7 days. You can expect know the status of your document within that timeframe. Submissions are reviewed to make sure that the document was completed properly and that all pages are present.

If your document is approved, you will receive an email notification that your directive is now available in your account. You can log in at any time to view the document.

If your document is rejected, you will receive an email that describes the reason for rejection. If you have any questions about how to correct and resubmit your directive, please contact VADR Customer Support at 802-828-2909 or email VADRSupport@vtethicsnetwork.org 

Yes! Visit our VADR Customer Support page to find out more about who to contact for support with your account.

Phone support is available for all Vermonters Monday-Thursday from 8:30-4:00 at 1-802-828-2909

Email support is available at VADRSupport@vtethicsnetwork.org